Shipping policy
Effective Date: [Insert Launch Date]
At Dhanesh & Sameer Pret, we aim to deliver your orders swiftly, safely, and in style. Here’s everything you need to know about our shipping process:
1. Order Processing
- All orders are processed within 4–7 business days of order confirmation, unless stated otherwise (e.g., during launches, sales, or holidays).
- Once your order is dispatched, you’ll receive a confirmation email with tracking details.
2. Shipping Within India
- Standard Delivery: Orders are typically delivered within 4–8 business days after dispatch, depending on your location.
- Shipping Charges: Inclusive with the price of product. *May change in the future.
3. International Shipping
- We currently DO NOT ship to international locations.
- WHEN WE START, International orders may take 10–15 business days to arrive, depending on the destination.
- WHEN WE START, Shipping charges and any custom duties or taxes are borne by the customer and may vary based on location and order value.
4. Delivery Partners
We work with trusted logistics providers for domestic orders.
5. Delays & Exceptions
While we do our best to ensure timely delivery, delays can occasionally occur due to factors beyond our control—such as weather, public holidays, or courier issues. If your order is delayed, please contact us at support@dhaneshsameerpret.com and we’ll assist you promptly.
6. Address Accuracy
Please ensure that the shipping address and contact details provided are accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete information.
7. Order Tracking
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use this to monitor your delivery status in real time.
8. Packaging
Each order is packed with care in our signature packaging, ensuring your garments arrive fresh, safe, and beautifully presented.
Need Help?
If you have any questions regarding shipping, feel free to contact our support team: support@dhaneshsameerpret.com